Our Heat Pump Program has you covered!
Customer Assistance
Our specialist is available to answer questions and provide guidance when considering heat pump technology for your home.
Contractor List
Customers have access to a list of participating contractors who understand program requirements.
Quality Assurance
Customers are provided with a quality assurance review on installs to ensure efficient operation.
Incentives
Rebates are available to assist homeowners' transition to clean, efficient technology to cool and heat your home.
Get started today
STEP 1
Contact the Heat Pump Specialist for program information and to learn more about the benefits of heat pump adoption.
STEP 2
Work with a participating contractor to determine if a heat pump is right for you.
OPTIONAL STEP 3
Optionally, your contractor submits a pre-approval project application to Abode to verify equipment rebate eligibility.
STEP 4
Your new heating and cooling system is installed.
STEP 5
Your contractor submits a post-install form to Abode with documentation of the completed install. We review the submission for install quality and rebate eligibility.
STEP 6
The rebate is processed and customers enjoy clean, efficient cooling and heating.
GET COACHED ON CLEAN HEATING & COOLING
Our coaches adhere to our well-defined coaching principles and follow a standard engagement process so that each client has a consistent, high-quality experience. Coaches help clients become better informed so they can confidently make their own decisions.
CONCORD MUNICIPAL LIGHT REBATES
IF YOU HEAT YOUR HOME WITH NATURAL GAS:
Mass Save is now offering rebates for Concord households and businesses that currently heat with natural gas if they switch to heat pumps between January 1, 2023 and December 31, 2023. Mass Save provides rebates of $10,000 for air-source heat pumps used as a home’s sole source of heating and $1,250 per ton of capacity for air-source heat pumps used for partial home heating. Partial home rebates are contingent upon installing integrated controls. Mass Save also provides rebates of $15,000 for ground-source heat pumps used as a home’s sole source of heating and $2,000 per ton of capacity for ground-source heat pumps used for partial home heating. Generous rebates for businesses switching from gas heating to heat pumps are also available. Go to Mass Save’s website for more information.
IF YOU HEAT YOUR HOME WITH OIL, ELECTRICITY, OR PROPANE:
For customers who do not heat with gas, CMLP provides rebates of $10,000 for air-source heat pumps used as a home’s sole source of heating and $1,250 per ton of capacity for air-source heat pumps used for partial home heating. Partial home rebates are contingent upon installing integrated controls. CMLP also provides rebates of $15,000 for ground-source heat pumps used as a home’s sole source of heating and $2,000 per ton of capacity for ground-source heat pumps used for partial home heating. In order to be eligible for a rebate through CMLP, the project must adhere to Abode’s review process. There are five main steps to be aware of; see “Rebate Requirements” section below.
REBATE REQUIREMENTS
In order to be eligible for a rebate through CMLP, the project must adhere to Abode’s review process.
STEP 1: HOME ENERGY ASSESSMENT
If the home was built before 2008, a no-cost home energy assessment must be completed within the previous three years or within six months after heat pump equipment is installed. Outbuildings are exempt from the home energy assessment requirement.
STEP 2: PRE-APPROVAL FORM (OPTIONAL)
Optionally, the Pre-Approval form can be completed by the contractor prior to installation. Once you have decided on a contractor and heat pump proposal to move forward with, if you would like to confirm eligibility for rebates prior to install, your installer can submit the Optional Pre-Approval Form. This form includes equipment information for the proposed heat pump system(s). Abode will verify whether the equipment meets the efficiency requirements to qualify for the MLP's rebate.
If you have multiple proposals and have not yet decided on a single proposal, rather than submitting multiple pre-approvals, we ask that you instead submit a "Quote Review"; see above for coaching offerings to submit quotes via a Concord Clean Comfort Coach.
AIR SOURCE HEAT PUMP PRE-APPROVAL FORM >
GROUND SOURCE HEAT PUMP PRE-APPROVAL FORM >
STEP 3: ELECTRICAL PERMITS
3A. An electrical permit must be issued for the project, and the Town of Concord’s electrical inspector must inspect and approve the installation following completion. The permit can be obtained online through Concord’s Town Building Department and the inspection can be scheduled by the contractor by calling 978-318-3280. CMLP will verify that the project has passed inspection. One requirement of the electrical inspection is that there must be an outdoor outlet within 25 feet of the outdoor unit (Concord requires this so that a technician can plug in their equipment and service the ASHP system even if the homeowner is not at home). If an outlet is not present already, the contractor’s electrician must install one.
3B. If the project requires sheet metal ducting work that goes beyond minor repairs, a sheet metal permit must be issued for the project. Examples of projects that require a sheet metal permit include installation of new ducting or replacement, significant repairs or changes to existing ducting. The Town of Concord’s inspector must have inspected and approved the installation. CMLP will verify that the project has passed inspection.
STEP 4: INSTALL QA FORM
STEP 5: REBATE APPLICATION
The CMLP rebate application is required to be submitted within 90 days of project completion. As of March 20, CMLP’s 90-day rebate application window begins on the latest of:
- Concord Building Department’s electrical inspection approval date or
- Concord Building Department sheet metal inspection approval date (applicable if the project requires sheet metal ducting work that goes beyond minor repairs)
Projects for which CMLP does not receive an application within the 90-day window are not eligible for a rebate.
CMLP REBATE RESOURCES
HEAT PUMP QUALIFYING PRODUCT LIST
Equipment must be listed on Mass Save’s Heat Pump Qualifying Product List (HPQPL). Qualified installers should be familiar with this list and able to confirm that proposed equipment qualifies. Abode will also confirm that equipment qualifies when completing pre-approval.
WHOLE HOME VERIFICATION FORM
Whole home rebates require the completion of CMLP’s whole home verification form, attesting that the existing heating system will be removed, decommissioned, or used only in the case of emergencies.
INTEGRATED CONTROLS QUALIFIED PRODUCTS LIST
Partial home rebates require the installation of integrated controls when the existing heating system is oil- or propane-fired. The integrated control model must be from Mass Save’s Integrated Controls Qualified Product List.
HOME ENERGY ASSESSMENT
PARTICIPATING CONTRACTOR LIST
Use the Participating Contractor List to find qualified installers in your area.
POST-INSTALLATION SURVEY
This short customer survey helps us better understand your experience accessing utility rebates and working with your heat pump installer.