Our Heat Pump Program has you covered!
Customer Assistance
Our specialist is available to answer questions and provide guidance when considering heat pump technology for your home.
Contractor List
Customers have access to a list of participating contractors who understand program requirements.
Quality Assurance
Customers are provided with a quality assurance review on installs to ensure efficient operation.
Incentives
Rebates are available to assist homeowners' transition to clean, efficient technology to cool and heat your home.
Get started today
STEP 1
Contact the Heat Pump Specialist for program information and to learn more about the benefits of heat pump adoption.
STEP 2
Work with a participating contractor to determine if a heat pump is right for you.
OPTIONAL STEP 3
Optionally, your contractor submits a pre-approval project application to Abode to verify equipment rebate eligibility. This step is highly recommended for whole-home heat pump projects.
STEP 4
Your new heating and cooling system is installed.
STEP 5
Your contractor submits a post-install form to Abode with documentation of the completed install. We review the submission for install quality and rebate eligibility.
STEP 6
The rebate is processed and customers enjoy clean, efficient cooling and heating.
SCHEDULE A CONSULTATION OR SUBMIT A QUOTE TODAY
“I’m looking for guidance on a heat pump project.”
Whether you are just starting to explore the technology or require project specific advice, have your questions answered by a Decarbonization Specialist.
- Learn how heat pumps work and explore operating costs & incentives
- Discuss technical details of home characteristics and system performance
- Receive guidance on working with installers
“I already have quotes from heat pump installers.”
- Compare up to 3 quotes
- Receive an evaluation report to help you understand the proposed systems
- If you would like to discuss the report, you’ll be able to schedule time with a Specialist
NORWOOD LIGHT REBATES
NMLD is offering rebates on qualifying air source heat pump installations for customers who do not heat with natural gas. Natural gas customers are eligible for Mass Save’s residential air source heat pump program.
The NMLD air source heat pump rebate program is divided into two categories – whole-home and partial-home. Complete eligibility requirements can be found on the ENE NMLD webpage. Optional pre-approvals are highly recommended, especially for whole-home projects.
The qualifying equipment and rebate application process between NMLD’s program and the Mass Save program are different, so please be sure to familiarize yourself with eligibility requirements before installing any equipment.
REBATE REQUIREMENTS
In order to be eligible for a rebate through NMLD, the project must adhere to Abode’s review process.
There are five main requirements to be aware of:
HOME ENERGY ASSESSMENT
A home energy assessment must be completed within three years prior to heat pump install.
PRE-APPROVAL FORM (OPTIONAL)
Optionally, the Pre-Approval form can be completed by the contractor prior to installation. Once you have decided on a contractor and heat pump proposal to move forward with, if you would like to confirm eligibility for rebates prior to install, your installer can submit the Optional Pre-Approval Form. This form includes equipment information for the proposed heat pump system(s). Abode will verify whether the equipment meets the efficiency requirements to qualify for the MLP's rebate.
If you have multiple proposals and have not decided yet on a single proposal, rather than submitting multiple pre-approvals, we ask that you instead submit a "Quote Review" to Abode; see above for consultation offerings to submit quotes.
INSTALL QA FORM
The Install QA Form must be completed after install by the contractor. In addition to requiring information on the home and the installed system(s), the form also requires a paid invoice and photos of the installed equipment.
REBATE APPLICATION
The online rebate application must be completed by the homeowner or contractor following install. The form will ask for utility account information and will also require a paid invoice and the installed system’s AHRI certificate(s), all of which can be obtained from the contractor.
WEATHERIZATION (Only Required for Whole-Home Heat Pump Rebate)
Homes must be fully weatherized in order to qualify for the Whole-Home Heat Pump Rebate. The required home energy assessment (see Step 1 above) will determine whether there are weatherization improvements to be made. If there are improvements to be made, reference the Participating Contractor List or choose an insulation contractor of your own. Abode will inspect the weatherization improvements once completed. If you believe your home is already fully weatherized, please contact Abode for verification. Homes built in the year 2000 or later automatically qualify as fully weatherized. If there are weatherization improvements to be made but you do not wish to complete them, you can still qualify for the Partial-Home Rebate.
| Qualifying Products | Efficiency Requirements |
|---|---|
| Ducted/Ductless Heat Pump | Must be on Mass Save HPQPL |
| Installation Type | Rebate Amount |
|---|---|
| Partial-Home System* | $1,250 per ton |
| Whole-Home System** | $10,000 |
* Requires Home Energy Assessment within the last 3 years
** Requires signed whole-home attestation and completion of weatherization recommendations
PARTICIPATING CONTRACTOR LIST
Use the Participating Contractor List to find qualified installers in your area.
POST-INSTALLATION SURVEY
This short customer survey helps us better understand your experience accessing utility rebates and working with your heat pump installer.
Do you heat your home with natural gas as the primary heating fuel?
You’re eligible for Mass Save Rebates
If you have Norwood Municipal Light Department rebate questions, please email rebates@abodeem.com.
Do you heat your home with natural gas as the primary heating fuel?
You’re eligible for Mass Save Rebates
Customers who heat their home with natural gas are eligible for the Mass Save® heat pump rebate program, including no-cost consultations and Quote Comparison Reports.