Norwood Municipal Light Department

NMLD is working with Abode to ensure that your Air Source Heat Pump is being installed to have the greatest impact on your comfort and our planet. Air source heat pumps are cost-effective, market ready technologies that transform how homes use energy. These technologies can not only help save you money on your utility bills but significantly decrease your carbon footprint.

Our Heat Pump Program has you covered!

Customer Assistance

Our specialist is available to answer questions and provide guidance when considering heat pump technology for your home.

Contractor List

Customers have access to a list of participating contractors who understand program requirements.

Quality Assurance

Customers are provided with early intervention quality assurance with a pre-evaluation and system sizing review.

Incentives

Rebates are available to assist homeowners' transition to clean, efficient technology to cool and heat your home.

Get started today

STEP 1

Contact the Heat Pump Specialist for program information and to learn more about the benefits of heat pump adoption.

STEP 2

Work with a participating contractor to determine if a heat pump is right for you.

STEP 3

Your contractor submits a pre-approval project application to Abode. We review your project summary and work with the contractor, if necessary.

STEP 4

Once approved, your new heating and cooling system is installed and inspected.

STEP 5

The rebate is processed and customers enjoy clean, efficient cooling and heating.

SCHEDULE A CONSULTATION TODAY

Select the consultation type below that best suits your current needs.

"I'm thinking about heat pumps, but don't have quotes yet."

If this is your first time connecting with Abode, we recommend starting here.

  • Learn how heat pumps work
  • Explore heat pump types for your home
  • Overview of operating costs & incentives
  • Home weatherization considerations
  • Guidance on working with installers

"I already have quotes from heat pump installers."

For an objective, impartial evaluation of proposals you’ve received.

  • Compare up to 3 quotes
  • Receive an evaluation report to help you understand the proposed systems
  • If you would like to discuss the report, you'll be able to schedule time with a Specialist

"I'm looking for technical guidance on heat pumps and more."

For a technical analysis of your comprehensive electrification needs.

  • Review heat pump solutions with diagnostics when available
  • Conduct technical review and analysis of home characteristics and system performance
  • Whole-home decarbonization pathways

NORWOOD LIGHT REBATES

*NOTE: Customers who heat their homes with gas now qualify for Mass Save heat pump rebates and are not eligible for this rebate through NMLD.

The qualifying equipment and rebate application process between NMLD’s program and the Mass Save program are different, so please be sure to familiarize yourself with the eligibility requirements before installing any equipment.

REBATE REQUIREMENTS

In order to be eligible for a rebate through NMLD, the project must adhere to Abode’s review process.
There are three main steps to be aware of:

STEP 1: HOME ENERGY ASSESSMENT

A home energy assessment must be completed within three years prior to heat pump install.

SCHEDULE A HOME ENERGY ASSESSMENT >

STEP 2: PRE-APPROVAL FORM

The Pre-Approval form must be completed prior to installation. This form includes details on the home and selected equipment. Abode will review the proposal and within three business days either return it with approval or request additional information from the contractor. The project must receive pre-approval prior to install.

FILL OUT PRE-APPROVAL FORM >

STEP 3: INSTALL QA FORM

The Install QA form must be completed after install by the contractor, typically on the last day of install while still at the job site as the form requires photos of the installed equipment.

FILL OUT INSTALL QA FORM >

STEP 4: REBATE APPLICATION

The online rebate application must be completed by the homeowner or contractor following install. The form will ask for utility account information and will also require a paid invoice and the installed system’s AHRI certificate(s), all of which can be obtained from the contractor.

FILL OUT REBATE APPLICATION >

EquipmentEfficiency Requirements
Central Heat Pump, Multi-Split Systems, and Ducted Mini-SplitAHRI SEER ≥ 16, HSPF ≥ 9.5
Single Zone Mini-Split Heat PumpAHRI SEER ≥ 18, HSPF ≥ 10

Installation TypeRebate Amount
Partial-Home System*$1,250 per ton
Whole-Home System**$10,000

* Requires Home Energy Assessment within the last 3 years
** Requires signed whole-home attestation and completion of weatherization recommendations

PARTICIPATING CONTRACTOR LIST

Use the Participating Contractor List to find qualified installers in your area.

POST-INSTALLATION SURVEY

This short customer survey helps us better understand your experience accessing utility rebates and working with your heat pump installer.