Norwood Municipal Light Department

NMLD is working with Abode to ensure that your Air Source Heat Pump is being installed to have the greatest impact on your comfort and our planet. Air source heat pumps are cost-effective, market ready technologies that transform how homes use energy. These technologies can not only help save you money on your utility bills but significantly decrease your carbon footprint.

Our Heat Pump Program has you covered!

Customer Assistance

Our specialist is available to answer questions and provide guidance when considering heat pump technology for your home.

Contractor List

Customers have access to a list of participating contractors who understand program requirements.

Quality Assurance

Customers are provided with a quality assurance review on installs to ensure efficient operation.

Incentives

Rebates are available to assist homeowners' transition to clean, efficient technology to cool and heat your home.

Get started today

STEP 1

Contact the Heat Pump Specialist for program information and to learn more about the benefits of heat pump adoption.

STEP 2

Work with a participating contractor to determine if a heat pump is right for you.

OPTIONAL STEP 3

Optionally, your contractor submits a pre-approval project application to Abode to verify equipment rebate eligibility.

STEP 4

Your new heating and cooling system is installed.

STEP 5

Your contractor submits a post-install form to Abode with documentation of the completed install. We review the submission for install quality and rebate eligibility.

STEP 6

The rebate is processed and customers enjoy clean, efficient cooling and heating.

SCHEDULE A CONSULTATION TODAY

Select the consultation type below that best suits your current needs.

"I'm thinking about heat pumps, but don't have quotes yet."

If this is your first time connecting with Abode, we recommend starting here.

  • Learn how heat pumps work
  • Explore heat pump types for your home
  • Overview of operating costs & incentives
  • Home weatherization considerations
  • Guidance on working with installers

"I already have quotes from heat pump installers."

For an objective, impartial evaluation of proposals you’ve received.

  • Compare up to 3 quotes
  • Receive an evaluation report to help you understand the proposed systems
  • If you would like to discuss the report, you'll be able to schedule time with a Specialist

"I'm looking for technical guidance on heat pumps and more."

For a technical analysis of your comprehensive electrification needs.

  • Review heat pump solutions with diagnostics when available
  • Conduct technical review and analysis of home characteristics and system performance
  • Whole-home decarbonization pathways

NORWOOD LIGHT REBATES

*NOTE: Customers who heat their homes with gas now qualify for Mass Save heat pump rebates and are not eligible for this rebate through NMLD.

The qualifying equipment and rebate application process between NMLD’s program and the Mass Save program are different, so please be sure to familiarize yourself with the eligibility requirements before installing any equipment.

REBATE REQUIREMENTS

In order to qualify for a rebate, an outdoor condenser unit must be installed on a stand providing at least 12" of ground clearance to the base of the condenser unit (unless the unit is adequately shielded against snowfall from the top and sides).

In order to be eligible for a rebate through NMLD, the project must adhere to Abode’s review process.
There are three main steps to be aware of:

STEP 1: HOME ENERGY ASSESSMENT

A home energy assessment must be completed within three years prior to heat pump install.

SCHEDULE A HOME ENERGY ASSESSMENT >

STEP 2: PRE-APPROVAL FORM (OPTIONAL)
Optionally, the Pre-Approval form can be completed by the contractor prior to installation. This form includes equipment information for the proposed heat pump system(s). Abode will verify whether the equipment meets the efficiency requirements to qualify for the MLP's rebate. If you wish to complete this step, please inform your installer.

FILL OUT PRE-APPROVAL FORM >

STEP 3: INSTALL QA FORM
The Install QA Form must be completed after install by the contractor. In addition to requiring information on the home and the installed system(s), the form also requires a paid invoice and photos of the installed equipment.

FILL OUT INSTALL QA FORM >

STEP 4: REBATE APPLICATION

The online rebate application must be completed by the homeowner or contractor following install. The form will ask for utility account information and will also require a paid invoice and the installed system’s AHRI certificate(s), all of which can be obtained from the contractor.

FILL OUT REBATE APPLICATION >

STEP 5: WEATHERIZATION (Only Required for Whole-Home Heat Pump Rebate)
Homes must be fully weatherized in order to qualify for the Whole-Home Heat Pump Rebate. The required home energy assessment (see Step 1 above) will determine whether there are weatherization improvements to be made. If there are improvements to be made, reference the Participating Contractor List or choose an insulation contractor of your own. Abode will inspect the weatherization improvements once completed. If you believe your home is already fully weatherized, please contact Abode for verification. Homes built in the year 2000 or later automatically qualify as fully weatherized. If there are weatherization improvements to be made but you do not wish to complete them, you can still qualify for the Partial-Home Rebate.

LEARN MORE ABOUT NMLD'S WEATHERIZATION PROGRAM AND REBATE >

Qualifying ProductsEfficiency Requirements
Ducted/Ductless Heat PumpMust be on Mass Save HPQPL

Installation TypeRebate Amount
Partial-Home System*$1,250 per ton
Whole-Home System**$10,000

* Requires Home Energy Assessment within the last 3 years
** Requires signed whole-home attestation and completion of weatherization recommendations

PARTICIPATING CONTRACTOR LIST

Use the Participating Contractor List to find qualified installers in your area.

POST-INSTALLATION SURVEY

This short customer survey helps us better understand your experience accessing utility rebates and working with your heat pump installer.