Our Heat Pump Program has you covered!
Customer Assistance
Our specialist is available to answer questions and provide guidance when considering heat pump technology for your home.
Contractor List
Customers have access to a list of participating contractors who understand program requirements.
Quality Assurance
Customers are provided with early intervention quality assurance with a pre-evaluation and system sizing review.
Incentives
Rebates are available to assist homeowners' transition to clean, efficient technology to cool and heat your home.
Get started today
STEP 1
Contact the Heat Pump Specialist for program information and to learn more about the benefits of heat pump adoption.
STEP 2
Work with a participating contractor to determine if a heat pump is right for you.
STEP 3
Your contractor submits a pre-approval project application to Abode. We review your project summary and work with the contractor, if necessary.
STEP 4
Once approved, your new heating and cooling system is installed and inspected.
STEP 5
The rebate is processed and customers enjoy clean, efficient cooling and heating.
SCHEDULE A CONSULTATION TODAY
"I'm thinking about heat pumps, but don't have quotes yet."
If this is your first time connecting with Abode, we recommend starting here.
- Learn how heat pumps work
- Explore heat pump types for your home
- Overview of operating costs & incentives
- Home weatherization considerations
- Guidance on working with installers
"I already have quotes from heat pump installers."
For an objective, impartial evaluation of proposals you’ve received.
- Compare up to 3 quotes
- Receive an evaluation report to help you understand the proposed systems
- If you would like to discuss the report, you'll be able to schedule time with a Specialist
"I'm looking for technical guidance on heat pumps and more."
For a technical analysis of your comprehensive electrification needs.
- Review heat pump solutions with diagnostics when available
- Conduct technical review and analysis of home characteristics and system performance
- Whole-home decarbonization pathways
NORWOOD LIGHT REBATES
*NOTE: Customers who heat their homes with gas now qualify for Mass Save heat pump rebates and are not eligible for this rebate through NMLD.
REBATE REQUIREMENTS
In order to be eligible for a rebate through NMLD, the project must adhere to Abode’s review process.
There are three main steps to be aware of:
STEP 1: HOME ENERGY ASSESSMENT
A home energy assessment must be completed within three years prior to heat pump install.
STEP 2: PRE-APPROVAL FORM
The Pre-Approval form must be completed prior to installation. This form includes details on the home and selected equipment. Abode will review the proposal and within three business days either return it with approval or request additional information from the contractor. The project must receive pre-approval prior to install.
STEP 3: INSTALL QA FORM
The Install QA form must be completed after install by the contractor, typically on the last day of install while still at the job site as the form requires photos of the installed equipment.
STEP 4: REBATE APPLICATION
The online rebate application must be completed by the homeowner or contractor following install. The form will ask for utility account information and will also require a paid invoice and the installed system’s AHRI certificate(s), all of which can be obtained from the contractor.
| Equipment | Efficiency Requirements |
|---|---|
| Central Heat Pump, Multi-Split Systems, and Ducted Mini-Split | AHRI SEER ≥ 16, HSPF ≥ 9.5 |
| Single Zone Mini-Split Heat Pump | AHRI SEER ≥ 18, HSPF ≥ 10 |
| Installation Type | Rebate Amount |
|---|---|
| Partial-Home System* | $1,250 per ton |
| Whole-Home System** | $10,000 |
* Requires Home Energy Assessment within the last 3 years
** Requires signed whole-home attestation and completion of weatherization recommendations
PARTICIPATING CONTRACTOR LIST
Use the Participating Contractor List to find qualified installers in your area.
POST-INSTALLATION SURVEY
This short customer survey helps us better understand your experience accessing utility rebates and working with your heat pump installer.